Customer Service Information

Contact Information:   Address   Designer Alley LLC   Fabric Division   412 W. Jackson St   Medford, Oregon 97501   Phone   (541)890-8394   (503)737-9935   Fax   24 Hour (541)773-7697   Contact Hours   Mon-Fri 9:00-5:00 PDT   Email   customerservice@designeralleyfabric.com

Ordering How do I place an order? Do you have any minimum orders? Do you give discounts for larger orders? Do you do special orders? How can I pay for my order? Is my order secure? Can I order over the phone? Returns Do you accept returns on fabric? How do I return an item? How is the purchase amount credited back to me? Shipping What shipping carriers do you use? How long will it be before I get my order? How can I find out where my order is at? Sewing/Fabric Information What does dye-lot sensitive mean? I need some tips on cutting or sewing      lycra fabrics. Where can I get some help?